Introduction to Crisis Management: What do I do now?
$27.00
As clinicians, we would all be grateful if we never encountered crises in the clinical setting, but the unfortunate truth is, that regardless of where we practice, crises will inevitably show up. So, what do we do when it does? This training will focus on how to identify crises when they arise and what steps to follow.
Upon completion of this training, participants will be able to:
- Determine criteria for crises
- Work to resolve crises in the moment
- Create a plan of action to help clients stay safe
- And what to do if there is ambiguity regarding safety
Social workers completing this course receive 2 Clinical asynchronous continuing education credits.
For other board approvals, this course qualifies for 2 hours of Clinical, Evidence Based Practices, and General Skill Building continuing education training.
Course Instructor: Stacy Blankenship, LCSW
Recording Date: 5/13/2024
Recorded Live Webinar with downloadable presentation slides and/or handouts, evaluation, and a required quiz. The learner is required to pass with a 70% or higher to achieve the CE certificate of completion. The learner is able to reset the test until a satisfactory score is achieved. CE Training Workshops, LLC, provider #1770, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 8/2/2022 – 8/2/2025. CE Training Workshops, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7091. Programs that do not qualify for NBCC credit are clearly identified. CE Training Workshops, LLC is solely responsible for all aspects of the programs. System Requirements: Firefox, Chrome, Brave, Safari, Edge on any modern operating system (Windows, MacOS, Linux, Android, iOS). A desktop browser is recommended. We do not provide support resources for issues encountered using a mobile device. For more information about our policies and board approval statements, please visit our FAQS page.
Stacy Blankenship, LCSW is a Licensed Clinical Social Worker and an intensively trained in Dialectical Behavioral Therapist completing her training at The Linehan Institute in 2015.
Introduction to Crisis Management: What do I do Now? (1.5 HR) Syllabus
I. Introduction to Crisis Intervention
- Define what constitutes a crisis in clinical practice
- Identify key components of a crisis: precipitating event, perception of threat, and inability to cope
- Review Caplan’s crisis theory and foundational crisis response models
- Differentiate between chronic problems and crisis states
II. Recognizing and Responding to Suicidal Crisis
- Understand the range of suicidal ideation and behaviors
- Identify risk factors, warning signs, and changes in behavior during a crisis
- Apply clinical tools and response strategies based on severity and acuity
- Explore emotional, behavioral, and cognitive shifts during suicidal ideation
III. Client Responses to Crisis
- Recognize common crisis responses: aggression, passivity, psychosis, depression, and catatonia
- Understand passive-aggressive and dependent behaviors in high-stress scenarios
- Adapt responses based on client presentation and capacity
IV. Approaching a Person in Crisis
- Use validation, curiosity, and nonjudgment to build rapport
- Avoid confrontation and overpromising
- Maintain grounding and present-focused orientation
- Create a calm and structured environment
- Practice active listening and safety-focused inquiry
V. Suicide Risk Assessment and Intervention Models
- Utilize evidence-based models including the LAPC Model, CAMS, and CALM
- Conduct Lethal Means Assessment and Counseling to reduce access to suicide methods
- Use the SAFE-T protocol for structured suicide risk evaluation and triage
- Apply Cognitive Processing Therapy and DBT skills to reduce suicide risk
VI. Safety Planning and Lethality Evaluation
- Develop personalized safety plans including protective factors and coping strategies
- Document suicide risk assessments using structured tools and templates
- Educate clients and families on lethal means restriction and support options
- Access virtual tools and apps for suicide prevention and crisis de-escalation
VII. When Safety is Unclear
- Address clinical ambiguity with professional consultation and documentation
- Use judgment, supervision, and collaborative care approaches
- Consider hospitalization or emergency response when necessary
VIII. Protective Factors and Long-Term Strategies
- Identify individual, relational, and systemic protective factors
- Promote self-care practices, community engagement, and therapeutic connection
- Develop long-term goals that support resilience and healing
- Encourage self-compassion and reduce clinician burnout through reflective practices
