Crisis intervention is a short-term management technique designed to reduce potential permanent damage to an individual affected by a crisis. A crisis is defined as an overwhelming event, which can include divorce, violence, the passing of a loved one, or the discovery of a serious illness. A successful intervention involves obtaining background information on the patient, establishing a positive relationship, discussing the events, and providing emotional support. As clinicians, we would all be grateful if we never encountered crises in the clinical setting, but the unfortunate truth is, that regardless of where we practice, crises will inevitably show up. So, what do we do when it does? This seminar will focus on how to identify crises when they arise and what steps to follow.

Upon completion of the webinar, participants will be able to:

• Determine criteria for crises
• Work to resolve crises in the moment
• Create a plan of action to help clients stay safe
• Identify steps to address ambiguity regarding safety