Boundaries with Systems II: Ethics and Integrity in the Age of Digital Care Platforms

A clinician and client talk beside a laptop showing secure digital care platform icons.

Boundaries with Systems II: Ethics and Integrity in the Age of Digital Care Platforms (3HR) Presented by Kristin Whiting-Davis, LCSW-C, LICSW, LCSW

$45.00

Course Description

As digital care platforms, telehealth marketplaces, and technology-mediated systems increasingly shape mental health practice, clinicians are facing new and often subtle ethical pressures. This advanced ethics training invites participants to examine how platform policies, productivity metrics, algorithmic decision-making, and corporate care models influence clinical judgment, professional boundaries, and practitioner integrity.

Building on foundational concepts of ethical self-advocacy and systems awareness, this course explores the tension between clinical values and system demands in digital environments. Participants will engage in case-based discussion and reflective inquiry to identify ethical risks, boundary challenges, and areas of moral strain that arise when care is mediated through platforms. Emphasis is placed on preserving professional integrity, informed consent, confidentiality, competence, and client-centered decision-making while navigating evolving digital landscapes.

This training supports clinicians in developing a grounded, values-based approach to ethical decision-making in modern care systems, without placing the burden solely on individual resilience or self-sacrifice.

Upon completion of this training, participants will be able to:

Describe common ethical challenges that arise in digital care platforms and technology-mediated clinical systems.
Analyze how system-level pressures, including productivity expectations and platform policies, impact professional boundaries and ethical decision-making.
Apply ethical frameworks and professional standards to case examples involving digital care environments.
Identify strategies for maintaining professional integrity, ethical self-advocacy, and client-centered care within technology-driven systems.

Social workers completing this course receive 3 Ethics asynchronous continuing education credits.

For other board approvals, this course qualifies for 3 Ethics continuing education training.

Instructor: Kristin Whiting-Davis, LCSW-C, LICSW, LCSW

Recording Date: 10/24/2026

Course Format

NBCC ACEP # 7091, CE Training Workshops has been approved by NBCC as an Approved Continuing Education Provider, ACEP #7091. Programs that do not qualify are clearly identified. CE Training Workshops is solely responsible for all aspects of the programs. CE Training Workshops designates this continuing education activity for 3 continuing education hours.

CE Training Workshops, LLC, #1770, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 08/02/2025 to 08/02/2028. Social workers completing this course receive 3 Ethics continuing education credits.

Meet Your Facilitator

Kristin Whiting-Davis, LCSW-C, LICSW, LCSW

Kristin Whiting-Davis, LCSW-C is a licensed clinical social worker and a dedicated behavioral health leader with over 20 years of experience. As the owner of KWD Wellness, she offers individual and group therapy specializing in trauma, grief, and mindfulness, while providing clinical supervision across Maryland, Virginia, and Washington, DC. At Kaiser Permanente, Kristin manages multiple outpatient behavioral health centers, spearheading mental health initiatives, including digital innovation and quality improvement programs.

With a broad range of experience spanning child welfare, schools, hospital emergency departments, and psychiatric day programs, Kristin brings deep expertise in supporting individuals through diverse challenges.

Syllabus

Introduction

Welcome, learning objectives, grounding practice, and opening poll.

Objective 1: Describe common ethical challenges that arise in digital care platforms and technology-mediated clinical systems.

Digital care tools, platforms, and automated systems.
Informed consent, privacy, competence, communication, and continuity of care.
Case discussion: Access to client intake information.

Objective 2: Analyze how system-level pressures, including productivity expectations and platform policies, impact professional boundaries and ethical decision-making.

Productivity metrics, platform policies, and professional autonomy.
Research on clinician experiences in platform work.
Case discussions: Practice conditions and response-time pressures.

Objective 3: Apply ethical frameworks and professional standards to case examples involving digital care environments.

NASW and NBCC ethics codes, technology standards, and ethical lenses.
Clarifying concerns, evaluating options, consulting, documenting, and reviewing outcomes.
Case applications: Care transitions and automated session recaps.

Objective 4: Identify strategies for maintaining professional integrity, ethical self-advocacy, and client-centered care within technology-driven systems.

Clarifying expectations and communicating ethical concerns.
Consultation, advocacy, escalation, and follow-up.
Reflection: One practical action to support ethical care.

Summary/Q&A

Key takeaways, participant questions, and professional resources.