Company & Approving Boards Policies

NBCC Provider Approval Statement

CE Training Workshops, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7091. Programs that do not qualify for NBCC credit are clearly identified. CE Training Workshops, LLC is solely responsible for all aspects of the programs.

NAADAC Provider Approval Statement

Courses approved by NAADAC as an Approved Education Provider, for educational credits are clearly indicated. NAADAC Provider #211428, CE Training Workshops, LLC is responsible for all aspects of the programming.

NCASPPB – North Carolina Addictions Specialist Professional Practice Board Provider Approval Statement

Courses approved by NCASPPB as an Approved Education Provider for educational credits are clearly indicated and listed as individual course approval numbers.

ADACBGA – Alcohol & Drug Abuse Certification Board of Georgia Provider Approval Statement

Courses approved by ADACBGA as an Approved Education Provider, for educational credits are clearly indicated. ADACBGA Provider #2021-03-0001. CE Training Workshops, LLC is responsible for all aspects of the programming.

CE Training Workshops, LLC, is fully committed to conducting all activities in strict conformance with the National Board of Certified Counselors (NBCC) Ethics Principles, and the Association of Social Work Boards (ASWB) requirements for Approved Continuing Education (ACE) providers; social work ethics, conduct, and values under applicable jurisdictional laws; and its mission.

CE Training Workshops will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content, and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Owner & Training Development Officer of CE Training Workshops in consultation with the CE Social Work consultant. It is the responsibility of the Owner & Training Development Officer in consultation with the CE Social Work Consultant to monitor and assess compliance of CE Training Workshops (CE) Program with Association of Social Work Boards (ASWB) requirements for Approved Continuing Education (ACE) providers; social work ethics, conduct, and values under applicable jurisdictional laws; and its mission.

While CE Training Workshops, LLC goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues that come to our attention that require intervention and/or action. This procedural description serves as a guideline for handling such grievances.

When a grievance arises pertaining to CE Training Workshops, LLC or process, the complainant is expected to notify the Owner & Training Development Officer, either by phone or in writing, as soon as possible so that the nature of the concern may be addressed in a timely fashion. When the grievance involves a social worker, the Owner & Training Development Officer and the CE Social Work Consultant will review complaints. The written response will document the complaint/grievance and the involvement of the Social Work CE Consultant in the discussion and resolution of the issue.

All possible care will be taken to uphold the confidentiality of the complainant. The Advisory Board will formulate a response to the complaint and recommend action if necessary, which will be conveyed directly to the complainant. For example, a grievance concerning a speaker will be conveyed to that speaker and also to those planning future educational programs. A grievance concerning a workshop offering, content, facilities, or costs may be resolved by modifications to future offerings, and/or by providing an alternative training opportunity, should that be possible.

Confidential records of all grievances, the process of resolving the grievance, and the outcome will be kept in locked files of the Owner & Training Development Officer. All applicable written complaints/grievances and the CE Program’s written response to the complaints/grievances are also reported to the ASWB ACE approval renewal application.

Please contact the Owner & Training Development Officer to submit a complaint or if you have additional questions.

Lorna Simmons, Owner & Training Development Officer, CE Training Workshops, LLC (cetrainingworkshops@gmail.com) or 919-355-6236.

You can email us at cetrainingworkshops@gmail.com OR call 919-355-6236 to discuss. Note: all of our in-person workshops are held in handicap-accessible locations.

If you are attending an in-person workshop, you will be asked to complete and turn in an evaluation at the end of the training. You will then be provided with a paper certificate. For our live webinars, you will receive an email with a link to complete an electronic evaluation and once CE Training Workshops, LLC has received notification that the evaluation has been completed, you will receive your certificate via email within 24 hours of completion of the evaluation. For our on-demand/online training modules, once you have completed viewing the training, there will be an evaluation link embedded in the webpage that you will select and complete. You will then be able to download and save/print your certificate of completion.

Once a certificate has been issued to a participant, refunds are not available. If you are unable to access the webinar/on-demand course due to internet issues, refunds are not available. If you are not satisfied with a course, please send your request for consideration of a refund explaining in detail your concerns to cetrainingworkshops@gmail.com and we will review and make our decision based on other participant completion comments.

Yes, you can cancel for a full refund (minus the 3% processing fee) 72 hours prior to the training. If you cancel within 72 hours of the training, you may be able to receive credit for an upcoming course (at the owner’s discretion). Note: for our 2-day live & interactive webinars, the refund policy is different in that the participant must contact us no later than 10 business days prior to the event to cancel their registration for a refund (minus the 3% processing fee). If any training materials (book, training manual, etc.) has already been received by the participant at the time of cancellation, the cost of the materials and shipping/handling fees will be deducted from the refund amount (cost varies by event).

To cancel, please email cetrainingworkshops@gmail.com and the appropriate action (refund or credit) will be applied.

If you have any other questions regarding information that has not been addressed, please contact us at cetrainingworkshops@gmail.com

or call us at 919-355-6236, Monday – Friday, from 9 a.m. to 6 p.m.